Your privacy matters to viipph. This policy explains exactly what data we collect, why we collect it, and how we keep it safe – in plain language you can actually understand.
viipph ("we", "us", "our") is committed to protecting the privacy and personal data of every player who uses our platform. This Privacy Policy describes how viipph collects, uses, stores, shares, and protects personal information in connection with your use of the viipph website, mobile platform, games, and all related services (collectively, the "Platform").
This Policy is issued in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines. By registering an account or using the viipph Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
If you do not agree with any part of this Policy, please discontinue use of the Platform and contact our support team to request account closure.
viipph collects the following categories of personal data:
viipph collects personal data through the following means:
viipph processes your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity, contact, KYC data |
| Age and identity verification (21+ compliance) | KYC documents, date of birth |
| Processing deposits and withdrawals | Financial data, identity data |
| Fraud prevention and AML compliance | Financial, technical, identity data |
| Providing customer support | Communications, account data |
| Responsible gaming monitoring | Gaming, behavioral data |
| Platform security and abuse prevention | Technical, device data |
| Regulatory reporting to PAGCOR and NPC | Identity, financial, gaming data |
| Personalized promotions and bonuses | Gaming, behavioral data |
| Platform improvement and analytics | Technical, behavioral data (aggregated) |
viipph processes your personal data on the following legal bases as recognized under the Data Privacy Act of 2012:
viipph does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data with the following categories of recipients, strictly on a need-to-know basis:
All third-party recipients are contractually required to handle your personal data in accordance with the Data Privacy Act of 2012 and to implement appropriate security measures.
viipph retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulation. Specific retention periods include:
Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymized in accordance with our data disposal procedures.
viipph implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
viipph uses cookies and similar tracking technologies to operate and improve the Platform. The types of cookies we use include:
You can manage non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the viipph Platform. viipph does not use third-party advertising cookies or share behavioral data with advertising networks.
As a data subject under Republic Act No. 10173, you have the following rights with respect to your personal data held by viipph:
To exercise any of these rights, please contact our Data Protection Officer using the details in Section 13 of this Policy. viipph will respond to all verified requests within fifteen (15) business days.
The viipph Platform is strictly intended for individuals who are at least 21 years of age. viipph does not knowingly collect personal data from individuals under 21. If we become aware that personal data has been collected from a person under the age of 21, we will immediately suspend the associated account, delete the data, and return any deposited funds in accordance with our Terms & Conditions.
If you are a parent or guardian and believe that a minor has registered on the viipph Platform, please contact our support team immediately so we can take appropriate action.
viipph reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or regulatory requirements. When material changes are made, we will notify registered players via email or a prominent notice on the Platform. The "Last Updated" date at the top of this page will always reflect the most recent revision.
Your continued use of the viipph Platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this Policy periodically to stay informed about how we protect your data.
viipph has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Data Privacy Act of 2012. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact our DPO:
For general customer support inquiries, our team is available 24/7 via live chat on the Platform. For regulatory complaints, you may also contact the National Privacy Commission of the Philippines directly.
We go beyond legal compliance. Here's what our commitment to your data privacy looks like in practice.
viipph fully complies with Republic Act No. 10173. Your data rights are recognized and upheld, and our DPO is available to handle any privacy concern you raise.
Every byte of data transmitted between your device and viipph is protected by bank-grade SSL/TLS encryption. Your personal and financial information is never sent in plain text.
viipph does not sell, rent, or trade your personal information to advertisers or data brokers. Your data is used only to operate and improve the viipph Platform.
Our appointed Data Protection Officer ensures viipph's data practices remain compliant with NPC regulations and that your privacy requests are handled promptly and professionally.
viipph collects only the data that is strictly necessary to operate a safe, compliant platform. We do not collect data speculatively or beyond what our stated purposes require.
Access, correct, or delete your data at any time. viipph responds to all verified data subject requests within 15 business days, as required by the Data Privacy Act.
Your data is protected. Your privacy is respected. Join hundreds of thousands of Filipino players who trust viipph for a safe, fair, and exciting gaming experience. Must be 21 or older.